Shipping Policy

Shipping Policy

At Lakshaa, we are committed to delivering your jewellery safely, securely, and efficiently worldwide.

Worldwide Shipping

Lakshaa ships internationally to selected countries across the globe. Shipping availability may vary depending on local regulations, courier serviceability, customs restrictions, and destination country.

Order Processing

  • Orders are usually processed within 1 to 3 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays may be processed on the next business day.
  • During sales, festive periods, or high-demand seasons, processing times may be slightly extended.

Delivery Timelines

Estimated delivery timelines:

India:

  • Metro cities: 2 to 5 business days
  • Other locations: 3 to 7 business days

International Orders:

  • Standard international shipping: 7 to 15 business days

Delivery timelines may vary depending on courier serviceability, customs clearance, weather, holidays, and destination country. Delivery estimates are approximate and not guaranteed.

Shipping Charges

  • Shipping charges are calculated at checkout based on destination, order value, package weight, and available shipping method.
  • Free shipping promotions may apply for selected countries or minimum order values.

Tracking Your Order

Once your order is shipped, tracking details will be sent to your registered email address.

Customs, Duties and Taxes

For international orders:

  • Customs duties, import taxes, VAT, local taxes, brokerage fees, or other destination-country charges may apply.
  • These charges are the responsibility of the customer unless stated otherwise at checkout.
  • Lakshaa is not responsible for delays caused by customs clearance or local import processes.

Failed Delivery Attempts

If delivery fails due to incorrect address details, customer unavailability, refusal to accept the parcel, or failure to pay applicable customs/import charges, the shipment may be returned or abandoned by the courier partner.

In such cases:

  • Original shipping fees are non-refundable
  • Return shipping, customs charges, or handling fees may be deducted from any eligible refund

Secure Packaging

All Lakshaa orders are carefully packed to protect your jewellery during transit.

Need Help?

For shipping-related assistance, contact us at support@lakshaa.com.