FAQs

Yes. Lakshaa ships internationally to selected countries. Shipping availability will be shown at checkout based on your delivery location.

No. Lakshaa does not offer Cash on Delivery. We currently accept prepaid online payments only for all domestic and international orders.

We accept secure online payment methods available at checkout, including major credit cards, debit cards, UPI, digital wallets, and international payment options where supported.

Domestic orders usually arrive within 3 to 7 business days after dispatch. International orders usually take 7 to 15 business days, depending on destination country, courier serviceability, and customs clearance.

For international orders, customs duties, import taxes, VAT, or local charges may apply depending on your country's regulations. These charges are the customer's responsibility unless stated otherwise at checkout.

Once your order is shipped, tracking details will be sent to your registered email address.

Yes. Eligible unused products can be returned within 15 days of delivery, subject to our Refund Policy.

Yes. Eligible international orders may be returned within the return window. International return shipping costs are generally the customer's responsibility unless the item received was damaged, defective, or incorrect.

Personalised items, customised jewellery, hygiene-sensitive accessories, gift cards, clearance products, and final-sale products may not be eligible for return unless damaged or defective.

Approved refunds are generally processed within 5 to 7 business days after inspection and approval. Actual credit time may vary depending on your bank or payment provider.

Yes. Lakshaa uses secure encrypted payment gateways to ensure safe online transactions.

Orders may only be cancelled before dispatch. Once an order has shipped, cancellation may no longer be possible.

You can contact us at support@lakshaa.com.